Frequently Asked Questions
How do I know if what I’m feeling is normal or if I need help?
You’ve noticed your feelings. That alone is a brave step. There isn’t a “normal” rulebook—there’s only what you experience, and paying attention to it is the first act of understanding yourself. Therapy isn’t about labeling what’s right or wrong; it’s about holding space for what you are going through. If you feel the need for support, you must ask for it.
Can’t I just talk to a friend instead?
Friendships can be supportive and comforting, but they may not offer true reflection of self. The essence of therapy is to provide a space that helps you make self-informed choices, build the strength to take risks, and face the consequences with awareness.
How do I find a therapist who’s the right fit?
The right therapist is someone whose warmth, curiosity, and presence help you feel comfortable and understood. The only way to know is to try and see if it’s a match—bring your quirks, doubts, and whimsy along, and notice if it feels like a space where you can truly be seen.
What’s the difference between a psychiatrist, psychologist, and counsellor?
A psychiatrist can assess mental health conditions and prescribe medication if needed, often combining it with therapy. A psychologist focuses on understanding your thoughts, emotions, and behaviors through talk therapy, helping you gain insight and coping skills. A counsellor offers guidance, support, and practical strategies for specific challenges or life transitions. The right choice depends on what feels most supportive for you right now, and you can always reach out to more than one if your needs change.
Will my sessions at Inner Planet be confidential?
Yes. This is your space. What you share is held entirely with care. It’s a private room where honesty is invited, and your experiences are treated with respect, so you can reflect without fear of judgment.
How can I bring up mental health with my family?
Starting the conversation can feel daunting because feelings are intimate. You can begin small, sharing what feels true to you, without expecting agreement or understanding immediately. Therapy can help you discover the words, timing, and confidence to open these spaces gently.
What treatments are available for anxiety and depression?
There are multiple approaches, and the right one depends on your experience and needs. Commonly, therapy such as CBT, REBT, or Emotionally Focused Therapy helps you understand thought and emotional patterns, develop coping strategies, and respond to challenges more effectively. In some cases, psychiatrists may recommend medication to support emotional balance alongside therapy.
Is online therapy effective?
Yes. Online therapy can be just as meaningful and secure as in-person sessions. It gives you the freedom to meet your therapist from a space where you feel comfortable and safe, without the pressure of travel or scheduling constraints. For many, this ease helps create the focus and openness that makes therapy truly effective.
Will I always see the same therapist online?
Yes. Consistency matters. We strive to maintain the same therapist for your sessions so your journey feels continuous and held.
What if I experience technical issues during a session?
We plan for these possibilities. Your therapist will guide you on reconnecting, rescheduling, or continuing in a way that maintains safety and continuity. Online therapy is designed to be flexible without compromising care.
Are couples or family sessions better offline?
Both formats can work. Offline sessions offer shared space for nuanced communication, while online sessions provide comfort, accessibility, and privacy. What matters most is creating a container where everyone feels safe and heard.
Can I reschedule, cancel, or get a refund?
Yes. Flexibility is part of care. We honor rescheduling and cancellations with clear policies that respect your time and commitment, while also ensuring continuity for your emotional work.